North Carolina – High Country CSA hiring Coordinator

Boone, North Carolina

High Country CSA Coordinator Position

The High Country CSA is a multi-farm Community Supported Agriculture Business. The mission of High Country CSA is to produce socially and ecologically responsible food through collaboration between small farms in the High Country. HC-CSA envisions a local food system which mutually benefits the farmers, the ecosystem, and the community.

The HC-CSA is currently housed under Blue Ridge Women in Agriculture, and is working towards incorporating as an independent LLC. There are four farms who supply produce to the HC-CSA and they also play a key role in decision making and set policy. The HC-CSA Coordinator reports to the Executive Director of BRWIA in financial matters and to Farmer Representatives for day-to-day operations. The HC-CSA position is part-time, generally 10-15 hours per week in the off season (November through April), and 25-30 per week during the season (May through October). We are offering $12 to $15 per hour depending on experience and skill set.

Please send a resume and cover letter to Carol Coulter by email  or mail to P.O. Box 67 Boone, NC 28607. Deadline to apply is January 20, 2017. For questions call Carol at 828-386-1537. Position to start  as soon as possible.

Qualifications and Responsibilities

• Professional written and verbal communication skills
• Strong customer-service ethic
• Experience with management and delegation of responsibilities
• Computer/internet skills
• Enthusiasm for and knowledge of fresh vegetables and fruit and sustainable agriculture
• Must have an understanding of the Community Supported Agriculture model
• Hands-on farming experience is a plus
• Experience packing and displaying produce is required
• Ability to work efficiently, both independently and as part of a team
• Must be able to lift at least 50 pounds unassisted
• Clean driving record
• Neat, clean, and professional appearance and demeanor.
• Efficient time-management skills

RESPONSIBILITIES During Production/Distribution Season:

• Project a positive representation of the HCCSA to the public and cooperating partners at all times
• Maintain a clean pick-up site, including coolers, tablecloths, tables, etc.
• Make every effort to keep produce as fresh and appealing and possible (continued in next column…)
• Clearly communicate contents of shares to members at pick-up sites
• Confirm share counts and communicate with farmers weekly regarding the upcoming delivery
• Make item substitutions based on the “substitution protocol”
• Maintain production schedule documentation (target and actual)
• Work in collaboration with the “Marketing and Distribution Specialist” to pack and distribute HC-CSA shares.
• Create and utilize all necessary documentation to track shares on distribution days
• Inspect and grade all produce when received and fill out necessary documentation, when appropriate, as outlined in the quality standards
• Be available and responsive to member feedback, comments, concerns, suggestions and compliments
• Field member complaints/concerns regarding share quality, and collaborate with BRWIA and farmer group representative to provide substitutions/reimbursements
• Supervise interns and volunteers
• Communicate with farmers monthly regarding overall production progress and anticipate, as best as possible, future substitutions and exchanges
• Work in collaboration with the farmer group and BRWIA to create a budget based on a financially sustainable business plan and cash flow documents
• Implement decisions made by the HC-CSA team regarding budget, production schedule, distribution, etc…
• Receive farmer invoices and remit to BRWIA
• Process EBT payments on a weekly basis
RESPONSIBILITIES During the Off-Season:

• Work with farmers to create production schedule, including share values and contents
• Update and distribute grower contracts
• Revise quality standards, as directed by stakeholders, and distribute to farmer group
• Submit pre-season payment invoices to BRWIA
• Work with existing farmers to create and implement standards, expectations and recruitment policy for new HCCSA farmers/suppliers
• Write and distribute grower contract
• Research and collaborate with farmers and partners to develop aggregation and distribution sites and methods
• Prepare required reports and grant updates as necessary
• Keep farmers informed of any technical assistance or training opportunities
• Promote cost shares through meetings with other human service agencies and general media outlets
• Create and maintain a usable database of members – past and present, cost share participants